Privacy Policy

Privacy Policy of rentlux.es

  1. Information on the company in charge of the personal data: The company in charge of processing the data received through the rentlux.com website (hereinafter, the Website) is the trade company INTERNOVA RENTLUX, S.L.U., with registered office at C/ Ganduxer, 25-27 parquing -1, 08021 Barcelona, and Tax Identification Code: B-66843814 and is duly registered in the Companies House of Barcelona in Volume/Book: 45535, sheet: 177 Page: B491025, Entry: 1. Hereinfater, RENTLUX. You may contact us for any matter related to this privacy policy by email: legal@rentlux.com. Alternatively, you may contact us by phone: (+34) 93 362 48 38.

  2. Purpose of processing your personal data:

    1. What will we use your personal data for? RENTLUX will use your personal data, collected through the Website, for the following purposes:
      • Contact you to confirm availability of the cars you have applied for.
      • Send information that you have requested through the forms on the Website.
      • Maintain, if hiring a service, the business relationship, as well as the management, administration, information, service provision and service improvement.
      • Send newsletters, as well as other announcements about offers and/or adverts of the Website and the car hiring industry in general.
      • We hereby remind the user that they may object to receiving advertising material by whichever means and at any time by emailing legal@rentlux.com.
      • All fields marked with an asterisk are required and you will not be able to proceed without providing such details.
      • In order to offer products and services in accordance with your interests, we will prepare a "commercial profile" based on the information provided. No automated decisions will be taken based on such profile.
    2. How long do we keep the personal data collected? The personal data provided will be kept as long as the commercial relationship lasts unless the interested party requests their deletion beforehand.

  3. AUTHORIZATION: Your data is processed in accordance with the laws by means of the authorization you grant by requesting information or an estimate and, if appropriate, hiring our services, whose terms and conditions will be made available to you before hiring them. Should the interested party fail to provide their data or the data provided is wrong or incomplete, we will not be able to address their request, provide the information requested or hire the services. Data processing will also be legally authorized through your free, specific, informed and unambiguous consent upon informing you and providing you with this privacy policy. After reading it, if you agree with it, you may accept it by means of a statement or clear affirmative action such as ticking a checkbox or clicking a special button displayed for such purposes.

  4. RECIPIENTS: Data will be disclosed to other companies in the "RENTLUX” group for internal administrative purposes, including the processing of customers’ or employees’ personal data. As the company in charge of processing data, we have hired the following service suppliers who have agreed to comply with the regulations on data protection in force at the time of the hiring: Web hosting service with ACENS TECHNOLOGIES, S.L.U. who works under the trade name HOSTALIA, with Tax Identification Code: B-84948736 Address: C/ San Rafael, 14 28108 Alcobendas (Madrid) Madrid; registered in Companies House Volume 23.654, Book 0, sheet 155, section 8, Page M-424478, entry 1. Phone: 900 103 253. You may check the company’s privacy policy and other legal aspects on: https://www.hostalia.com/politica-privacidad/. The mailmarketing service is hired from The Rocket Science Group, LLC (Working under the trade name “MailChimp”), with registered office at 675 Ponce de León Ave NE, Suite 5000, Atlanta, GA 30308. You may check the company’s privacy policy and other legal aspects on: https://mailchimp.com/legal/. MailChimp adheres and has certified its compliance with the EU and U.S. framework named Privacy Shield, whereby all the personal information received from EU member states will be subject to the principles arising from such Privacy Shield. You may check the details of the Privacy Shield on the U.S. Department of Commerce website: https://www.privacyshield.gov/welcome. Furthermore, you may find a list of the companies adhered to the Privacy Shield on the following link: https://www.privacyshield.gov/list.

  5. RIGHTS: As the interested party providing your personal data, you are entitled to confirm whether RENTLUX is processing your personal data, and to exercise the following rights foreseen by the data protection regulations:
    • Right to ACCESS your personal data.
    • Rights to request the CORRECTION of inaccurate data.
    • Right to request the DELETION of the data when, among other reasons, the data are no longer necessary for the original purposes.
    • Under certain circumstances, you may request to RESTRICT THE PROCESSING of you data. In this case, we will only keep the data with a view to practicing or defending claims.
    • Under certain circumstances and for reasons related to their specific situation, the interested party may exercise their right to OBJECT to the processing of their data. We will stop processing the data, unless otherwise imposed by law or to practice or defend potential claims.
    • Under certain circumstances and for reasons related to your specific situation, you may exercise your right to the PORTABILITY of your rights.
    Such rights may be exercised by giving notice by post and/or by email to the addresses specified in section "1. Information on the company in charge of the personal data."
    Also, should any of your rights be violated, you are entitled to file a claim before the Agencia Española de Protección de Datos (AEPD, Spanish data protection agency) in C/ Jorge Juan 6, 28001-Madrid or through the virtual office of such Agency: https://sedeagpd.gob.es/sede-electronica-web/